Service Engineer and Senior Service Engineer

Magnum Precision Machines is currently hiring for two positions: Service Engineer, and Senior Service Engineer. The Service Engineer position requires 2-4 years of experience in the Machine Tool Field; the Senior Service Engineer requires 4-10 years of experience in the Machine Tool Field.


  • Good understanding of electrical, mechanical, hydraulic, and pneumatic principles
  • Computer Skills
  • MS Office tools


  • Knowledge of machine design and operation, mechanical/electrical repair practices, knowledge of fabrication and grinding processes is a plus.
  • Troubleshooting and problem-solving skills on machine and machine controls, which include CNC and PLC.
  • Ability to read parts manuals, electrical and mechanical schematics, assembly instructions, and troubleshooting guides for a variety of manufacturers.
  • Familiarity with operating and setting up CNC equipment, including, but not limited to Mazak, Hydmech, Baykal, and Waterjet machines.
  • Ability to navigate and operate Mitsubishi, Fanuc and Mazak controls.


Primary service area will be in Phoenix and Tucson, Arizona; but at times will require travel throughout our customer area with some overnight travel.


  • Offer diagnostic support, installation, and repair by performing customer service visits as required on a variety of machines.
  • Identify and resolve customer problems and issues through remote means, via phone, video conference, email etc.
  • Installation, trouble shooting, and repair of mechanical, electrical, hydraulic and pneumatic systems with fabrication and chip cutting machine tool product lines.
  • Demonstrate and instruct techniques, methods and procedures for a variety of machine tool equipment and related attachments/accessories to both customers and other service engineers.
  • Provide written documentation of installation, maintenance, modifications, repairs, and training provided to our customers. The ability to create procedures which allow the customer and other engineers to perform repairs and setup of a variety of machines is a plus in this role.
  • Communicate service activities with our customers, manufacturers, and our office until all service or quality issues are resolved at the customer’s site.
  • Support other field service staff by freely sharing knowledge and information, as well as coordinate activities with our Sales Department as needed.

Additional Job Benefits and Requirements:

Magnum Precision Machines supplies a company vehicle, a computer, as well as many basic tools and gauge equipment required to complete service tasks. Training is provided as allowed for by our manufacturers and we will support the growth of your knowledge whenever possible.

A good driving record is required for this position, and you must be able to pass a background check as required to support DOE, DOD, and ITAR customers.

We offer a competitive salary and benefit package including health insurance, dental, optical, IRA, paid vacation, paid holidays, and short-term disability. Magnum Precision Machines is an Equal Opportunity Employer, Veteran/Disability

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